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Privacy Policy

Effective May 2, 2025

Cornerstone Healthcare Training Company, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://cornerstonehealthcaretraining.com

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers (e.g., your name, email address, phone number, IP address)

  • Commercial Information (e.g., records of products or services purchased)

  • Internet or Other Network Activity (e.g., browsing history, search history)

  • Geolocation Data (e.g., general location information)

  • Inferences drawn from other personal information (e.g., preferences, interests)

 

We do not collect Sensitive Personal Information unless specifically stated.

2. How We Collect Your Information

We collect information from:

  • You directly (e.g., when you fill out forms, make purchases, or contact us)

  • Your browser or device automatically (e.g., cookies, web beacons, analytics tools)

  • Third-party sources (e.g., service providers or partners)

3. How We Use Your Information

We use your information for purposes including:

  • Providing, maintaining, and improving our services

  • Processing transactions

  • Communicating with you

  • Personalizing your experience

  • Security and fraud prevention

  • Complying with legal obligations

4. How We Share Your Information

We may share your personal information with:

  • Service providers (e.g., hosting providers, payment processors)

  • Business partners (only as necessary to provide services to you)

  • Legal authorities (when required by law)

 

We do not sell or share your personal information for cross-context behavioral advertising without your explicit consent.

5. Your Rights Under This Policy

  • Know what personal information we collect, use, disclose, or sell

  • Access a copy of your personal information

  • Delete your personal information (subject to exceptions)

  • Correct inaccurate personal information

  • Opt-Out of the sale or sharing of personal information

  • Limit the use and disclosure of sensitive personal information

  • Non-Discrimination for exercising your privacy rights

6. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy unless a longer retention period is required or permitted by law.​

  • Identifiers (including name, email address, IP address, and account login information): Retained for the life of the user’s account plus 5 years after closure for fraud prevention and legal compliance.​

  • Personal Information (including billing address and payment information): Retained for 7 years after the last transaction for tax and accounting purposes.​

  • Protected Classification Characteristics (including age, gender - if voluntarily provided): Retained for a minimum of 3 years from the date that training is completed for State reporting requirements.​

  • Commercial Information (including purchase history, service records): Retained for 5 years after last transaction for customer service and reporting purposes.​

  • Biometric Information None collected.​

  • Internet or Other Electronic Network Activity (including browsing history, usage data, cookies): Retained for up to 12 months to improve user experience and website functionality.​

  • Geolocation Data (including approximate location (city/state) from IP address): Retained for 6 months to analyze regional usage trends.​

  • Sensory Data (including customer service call recordings): Retained for 18 months for quality assurance and dispute resolution.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" above.

9. Contact Us

You can exercise your rights regarding this policy or contact us at any time with questions or concerns through any of the following channels:


​We will verify your identity before fulfilling your request, and you may designate an authorized agent to act on your behalf.

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