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Working Productively with Family Members of Clients

Price: $15.00

Strong collaboration with family members is essential to delivering high-quality, person-centered care. 


This course equips caregivers with the knowledge and skills needed to build respectful, professional relationships with clients’ families. 


Learners will explore the role of family caregivers, effective communication strategies, boundary setting, cultural sensitivity, and conflict resolution. 


The course also reviews ethical and legal considerations, including privacy and confidentiality, to support informed and professional decision-making. 


By strengthening partnerships with families, caregivers can enhance client outcomes and promote a supportive care environment.


Learning Objectives:

  1. Describe the role of family members in the caregiving process.

  2. Apply effective communication strategies when interacting with clients’ families.

  3. Establish and maintain professional boundaries while fostering collaboration.

  4. Adapt communication and expectations to respect cultural differences and diverse family dynamics.

  5. Recognize basic ethical and confidentiality considerations when working with families.

Intended Audience: Long-term care workers (LTCW), home care aides (HCA), nursing assistants (NAR/NAC), registered nurses (RN) and other healthcare professionals.


State: Washington
Course Type: Continuing Education
Course Credits: 1 hour of Continuing Education credit
Language: English
Delivery: Self-Paced Online
Prerequisites: none

Cost Should Never be a Burden.
Get Your Training Funded

Financial support options may be available to help cover the cost of your training. Get guidance and see if you qualify at our Funding Options page.

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